Product update: Introducing invoicing, uniformed pricing, public profiles and more
We’ve had a huge month of updates to the platform this month! If you want to get up to speed on our first update, check it out here: Product Update One
First things first, we’ve released a new billing and invoicing section. In our shift to become more accountability-driven and allow Peeps and customers to own their relationships and communications, we needed a way for them to track time and invoicing.
Peeps who are actively working on a job can now create and send invoices (yay!). From your dashboard or on the active job listing, you can go in and start inserting items you’ve been working on into the draft invoice.
The goal here isn’t to be microscopic or too granular in your reporting, it’s to help build trust with your clients as you highlight what you’ve worked on. As an aside, we’d love to integrate with Harvest, Timely and other time tracking tool APIs in the future.
Here’s an example of how to insert items into invoices:
From here, you can preview the invoice and make any adjustments before adding a date range for the work period, as well as any comments you’d like to personalize your invoice with. It’s pretty straightforward, but here’s an invoice preview just in case!
While on the topic of money, we’ve also changed how we display pricing to Peeps and customers. Previously, we presented one value to a customer and another to the Peeps. We found this was confusing for both parties and wasn’t completely transparent about what our fees were and what the final payout to a Peep was.
One of our culture values at CloudPeeps is to be as transparent as possible, so we’ve simplified this now to be a uniformed price to both parties, while clearly highlighting our transaction fees (10% on the newer jobs). It’s also much more natural for a Peep to estimate potential income via flat-hourly fees. They can also reflect on the value of CloudPeeps when aware of the transaction fee.
Our hope is that Peeps love working on the CloudPeeps platform so much, and discover cool opportunities, they want to give us back the 10%!
Public Peep profiles
Our aim is to move towards a more open community and facilitate different types of relationships. We realized this couldn’t happen in a closed, highly-controlled ecosystem. While the direction of CloudPeeps is to be all about quality, where all parties are required to be vetted before joining, we couldn’t grow or do what we wanted to do in a vortex.
We’ve now made our community profiles public so they’re accessible to those who are not logged into CloudPeeps. Customers will be able to directly hire Peeps from their profiles.
We’ll soon be launching a redesign of the profiles to be much more visually appealing to better showcase skills, reviews, ratings, and availability.
More product updates
- Pitch commenting: Customers and Peeps can now comment on pitches! This means, you can get a better sense of what it’s like to work with each other before being matched and connected. Look out for the comment box at the bottom of each pitch.
- Customer Profiles: We’ve streamlined our customer profiles to be much simpler (more like what you’d see on AngelList and LinkedIn). Before we were noticing a drop-off in profile completion because we were asking so many questions (we can’t help it!). Previously, customers couldn’t go on to list a job if they didn’t complete their profile, which wasn’t our real intention. It now takes much less time to sign up as a customer!
- Monthly budget estimates: Customers can now suggest both an hourly rate and provide a monthly budget estimate to give Peeps a better understanding on how much time and commitment is involved in each job.
Until next time folks! Keep Peeping! Actually, don’t do that. 😉
P.S. Huge thanks to my incredible team for working hard throughout March to get all these updates live! <3
Not familiar with the CloudPeeps platform? Sign up to become a Peep or customer and find the job or talent that meets your needs! If you have any questions, please share them in the comments below!
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